• His Highness Sheikh Hamdan bin Mohammed has ordered Dubai’s government entities to unify all services into a single digital platform within one year.
• Digital Dubai has taken on the responsibility of managing the project and ensuring complete integration. 
• Several strategic projects have also been launched to advance the development of a fully connected digital city.

Digital Dubai enables one-stop digital services for individuals and businesses within 1 year

H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, has directed all government entities to unify services for individuals and companies into a single digital platform within a year.

During my visit to Digital Dubai, I directed the integration of all digital services for individuals and businesses into unified platforms within one year, tasking Digital Dubai with coordinating implementation across entities. I also launched strategic digital projects to… pic.twitter.com/jg5MvcK9Sc

— Hamdan bin Mohammed (@HamdanMohammed) April 1, 2026

This initiative complements Digital Dubai’s vision of building an AI-driven city, thereby boosting efficiency and the ease of doing business. The digital transformation is projected to add over AED100 billion to the economy each year.

How will a single digital platform support companies in Dubai?

The Digital Dubai Government Establishment and the Dubai Data and Statistics Establishment are key in creating a system that unifies all data from various organisations into a single platform. For entrepreneurs, this results in:

• consolidated licensing and approvals;
• shorter processing times; and
• improved coordination between authorities.

So, by reducing fragmentation, the platform simplifies business set-up and improves access to government services. This lowers entry barriers and supports wider participation in Dubai’s business environment.

Is data powering economic growth?

Aside from administrative efficiency, data is imperative in Dubai’s economic strategy. The government treats data as a key economic asset, using platforms that combine open data with AI-driven analytics to generate actionable insights. This enables:

• Faster policy execution, with a target of up to 80% AI-supported decision-making
• Higher public sector productivity
• More effective urban planning and service delivery

Centralised and transparent data improves investor confidence and creates a level playing field for SMEs, giving them access to insights previously limited to larger firms. This supports innovation and encourages new business formation.

At the same time, digital systems improve operational stability, which is essential for both starting and scaling businesses in Dubai.

Moreover, the new Government Resource Planning systems, developed in partnership with the Department of Finance, promote financial and human resource integration throughout the public sector. This raises service delivery standards throughout the emirate’s business world.

What do AED 10 billion AI projects mean?

H.H. Sheikh Hamdan bin Mohammed has also launched digital projects to help the city become future-ready and to boost its standing as a global leader in AI adoption across its government bodies. Led by Digital Dubai, these projects have the potential to add over AED 10 billion in economic output over the next 2 years as part of the city’s digital transformation plan.

A key part of this agenda is building AI infrastructure, which includes:

• An algorithm bank with ready-to-use machine learning models
• Secure sandbox environments to test AI applications
• Generative AI tools for automated service delivery

The new systems boost businesses in emerging industries and enhance technology adoption, making Dubai a more attractive location for innovation-driven startups. By providing access to open data and analytics, these systems help both SMEs and multinational companies make informed decisions and strengthen their competitiveness.