Key Account Manager

  • Location : Dubai, United Arab Emirates
  • Contract: Full-time
  • Department: Business Development
  • Reference No: SGJD20220311
  • Date Of Publication : 2022/03/11
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We‘re looking for a motivated, ambitious, and proactive Key Account Manager with a flair for building long-lasting relationships with our strategic partners and driving their sales in multiple key accounts in the GCC. He/she must be a strategic and critical thinker with a proven track record of success in expanding company objectives and exceeding business goals.

Key Responsibilities

The main duties and tasks of this position are:

  • Work closely with Seed strategic partners, specialised in emerging technology services, to drive sales and relationships with multiple key accounts in the UAE and GCC.
  • Successfully qualify sales opportunities to maximise sales targets.
  • Building a network of government officials and VIPs in the private and public sectors
  • Creating market penetration and sales plans and strategies to support our partners in achieving their short-term and long-term targets.
  • Managing clients’ portfolios in terms of setting expectations, workshops, training, consulting, managing and arranging meetings, and following up with addressing partners’ requirements and challenges.
  • Assessing clients’ and partners’ readiness for the market in terms of product or service readiness, staff on the ground
  • Increasing key clients’ base by handling C-suite executives.
  • Reviewing contracts and memorandums of understanding and ensuring that both the company and the clients adhere to contract terms
  • Gaining appropriate in-depth knowledge of the clients’ services and business requirements
  • Support partners up-sell or cross-sell services and products
  • Finding and developing new markets and improving the conversion of sales leads.
  • Attending conferences, meetings, workshops, trade shows, and industry events to stay current on industry changes
  • Promote the company’s image to prospective and existing clients
  • Ensuring client satisfaction with the level of service rendered

Job Requirements

  • A holder of a university degree with 4-5 years of experience in business development or key account management
  • UAE experience is a must
  • An excellent command of English and Arabic will be an added advantage
  • Highly motivated, goal-oriented, diligent, organised self-starter with an orientation towards a high level of customer service
  • Ability to lead and represent the organisation at a senior level with a wide range of stakeholders
  • An entrepreneurial mindset with outstanding organisational and leadership skills
  • Passion for sales, with a proven track record and a strong customer focus
  • Excellent presentation and negotiation skills
  • Strong track record of developing new business and achieving or exceeding sales targets
  • High-level communication, organisational, and time management skills
  • Hands-on approach to problem solving and identifying issues
  • Experience in budgeting and account forecasting will be an advantage
  • Hands-on experience with CRM software
  • Experience in tendering management will be preferred
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